Better Communication skills to Build customer loyalty & boost profits
The position of Notary Public requires first-class communication skills. Lisa Sweeting, the owner of Signature Line Notary Services, shares her expertise in different facets of communication. This knowledge was accumulated during her 35-year career as a Customer Service manager for a Fortune 100 company, coupled with her 20 years of owning and operating a successful notary company.
After reading this book, you can expect:
- To have improved verbal, non-verbal, and written communication skills
- To understand the different types of customers
- To have a better understanding of how to handle notary signers with special needs
- To have more awareness of marketing communication
- An introduction to notary audio-visual communication
- Hints on managing notary hiring entities
- To understand the limits of social media in notary marketing
- To learn tactics in handling a difficult business conversation
- To know the importance of self-communication
BONUS: Communication exercises to practice your skills
Buy the Book
Start developing your business by focusing on effective communication, utilizing straightforward strategies that are easy to implement. The communication exercises outlined in this book will help you build confidence in both your professional and personal life.
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